Senior Sales Manager | More Rewarding Than an Independent Agency |BIG Comms + Growth Incentives | Melbourne Inner North

Laura Young
6 days ago
3 min read

The Sales Manager / Office Team Lead is responsible for driving the growth, performance, and culture of the sales office. This role requires a balance of leadership and accountability: recruiting and developing a high-performing sales team, ensuring compliance and adherence to company systems, embedding the agencies culture and values, and achieving both financial and operational targets.

This position has been designed to be more rewarding than running an independent agency, offering strong earning potential, support from a proven brand, and equity-like growth incentives.

Key Responsibilities

Leadership & Team Growth

Recruit, coach, and retain high-quality salespeople with a focus on long-term performance.
Grow and lead a sales team of up to 10 salespeople, achieving a combined minimum monthly GCI of $220K. or 2 List / Sell per person per month
Support and manage 2 Property Management BDMs to deliver a minimum of 18 new managements per month.
Foster a culture that lives out the agency's values - Community, Care, Excellence, and Fun.
Encourage a learning mindset, where team members continually improve their skills and share knowledge.

Sales & Performance Management

Monitor and manage individual and team KPIs including listings, appraisals, calls, appointments, sales volume, and GCI.
Implement sales processes and ensure consistent standards across the team.
Provide ongoing training, mentoring, and performance reviews for all salespeople.
Lead weekly sales meetings, setting priorities and motivating the team to achieve agreed targets.

Compliance & Systems

Ensure all team members follow compliance requirements across sales, property management, and customer service.
Champion and enforce adherence to the agency's operational systems, technology platforms, and reporting tools.
Regularly review contracts, documentation, and performance data to protect both clients and the business.

Culture & Engagement

Lead by example, demonstrating Community, Care, Excellence, and Fun in all interactions.
Build a cohesive and supportive team environment that balances performance with wellbeing.
Promote a growth mindset and a culture of innovation, where fresh ideas are encouraged and tested.
Address conflicts or issues with transparency and fairness, maintaining harmony in the team.
Create an environment where people feel proud to belong and excited to contribute.

Strategic Growth & Innovation

Contribute to the growth strategy for the office, identifying opportunities for new business and market share.
Collaborate with Directors to deliver long-term plans for office expansion and profitability as an office and group.
Represent the agency in the community, strengthening the brand and building networks that generate new business.
Introduce innovative ideas and adopt best practices to improve team performance and client outcomes.

Key Skills & Attributes

Proven success in residential sales with strong personal GCI history.
Demonstrated leadership experience in managing and developing a sales team.
Strong recruitment capability and a track record of building high-performing teams.
Excellent communication, coaching, and motivational skills.
Commercial acumen with the ability to balance sales performance and compliance.
High emotional intelligence, resilience, and adaptability.
Embraces a learning mindset, open to innovation and continuous improvement.
Alignment with the agency's values: Community, Care, Excellence, and Fun.

Remuneration & Incentives:

Base salary commensurate with experience.
Performance bonuses tied to:
- GCI achievement and growth.
- Recruitment and retention outcomes.
- Property Management growth targets.
- Compliance and cultural leadership.
- Contribution to innovation and continuous improvement.
Structured profit share / equity-style incentive plan linked to office growth and profitability.

Why Join Our Team:

Lead with the full support of a trusted brand, proven systems, and experienced directors.
Access to professional development, training, and a leadership pathway that rewards performance.
Work in a business that values Community, Care, Excellence, Fun, and embraces innovation.
A remuneration model designed to be more lucrative and less risky than running an independent agency.
Be part of the Leadership team, have your ideas at the table.