Operations Manager - Sales - Brisbane Metro. $120k - $160k + Bonuses.

Are you a respected Real Estate Sales Operations Manager who is looking for a fresh outlook in a team that is growing quickly, led by one of QLD's nicest and highly regarded Director of Sales, with a track record of leading Queensland's top performing Agents?

This role is a salary position paying upward of $120k - $160k base depending on experience.

This is a role you can make a difference in. This is the role you have been waiting for.

Day to day you will be responsible for...

• Managing approx. 20 Agents (and growing).

• Managing 2x Contracts administrators and a VA.

• Operating predominantly from the Newstead HQ, and visiting 2 other offices approx. once per week.

Start date: ASAP 

Salary Package: plus super depending on experience, open for negotiation.

HR: Track birthdays, anniversaries, license renewals, CPD points, and file key employment documents..

Sales Agent Operational On-boarding: Set up logins, provide basic training on systems and processes.

New Systems/Legislation Implementation & Training: Roll out new forms, tech platforms, supplier changes.

Sales Process Improvement: Ongoing refinement of processes, agent HUB maintenance, automation workflows.

Recruitment of Support Roles: Create Seek ads, screen applications, arrange interviews.

Oversee PM Referral Process: Included in all correspondence, provide clarity as needed, VA records tracked in spreadsheet and CRM

Event Management: Plan quarterly breakfasts, team training sessions, Christmas party, and other corporate events.

Office Management: Ensure all offices are fully stocked and tech is functioning properly.

Conflicts and Complaints: Support agent issues in collaboration with Director of Sales.

Compliance: Oversee compliance across business and admin team, implement supporting processes.

Tech & Platform Reviews: Meet with reps to explore emerging tech and tools for the sales team.

Agent Ledger Management: Track monthly subscriptions and administration costs for agents.

RiTA Oversight: Monitor and optimise RiTA to ensure the orphan database is being actively serviced.

Lead Allocation: Allocate and record office-generated leads with the Director of Sales.

Sales to BDM Lead Monitoring: Track and report on leads passed from sales to BDMs.

Supplier Agreements: Manage agreements and renewals.

Data Management: Oversee import of agent data sourced by the data farming team.

Our client has 3 brand new offices, all kitted-out with the newest furniture, computers and located in convenient areas pinpointed for rapid growth across Brisbane's Inner suburbs.

New Agents are joining the team regularly.

If this role sounds like you, please call Andrew Turnbull @ Placed Australia for a confidential chat on 0474 947 545 or email andrew@placedaustralia.com.au

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